Our Promise to You

Here at Greco & Haines, we’re guided by a business philosophy that’s served us well ever since our beginning all the way back in 1963. It’s the reason we’ve grown into one of the most trusted and successful service companies in Connecticut. In practical terms, that philosophy translates into a promise, a promise made to you, our customer. A lot of companies make promises these days but we’ve been backing ours up for over 50 years, and we take it very seriously. Our reputation, our business, depends on it. Here’s the Greco & Haines promise:

  • We will always conduct our business with the highest degree of professionalism, believing in an honest deal and a handshake, and in treating our customers with the common courtesy and respect that every decent person deserves. This is the bedrock principle of our business.
  • We only employ well-trained, qualified technicians that are fully licensed, bonded and insured to ensure the highest quality of service and customer protection.
  • We’ll be there when you need us. We provide service seven days a week and 365 days a year, always prepared to respond to emergencies, and never bill for overtime charges. With 14 fully-equipped service trucks and an office staff of over 20 people answering the phones from 6:30 AM, six days a week, you’ll always get an answer when you call and we’ll be ready to go.
  • You need solutions, and we promise to provide them. If it has anything to do with wells and water, we’re your go-to resource. Whether it’s a brand new well water pump installation or an upgrade to your existing system, testing for radon, bacteria, water softening and treatment, or installation, maintenance and repair of constant pressure or jet systems or water system storage tanks, we do it all. We carry a full line of the latest products, parts and equipment in our 20,000 square foot facility so we’ll almost certainly have what you need on hand and ready to go, and if not we’ll get it for you fast.
  • We’ll give you a complete description of the work to be done and a no-hidden-charges free estimate before we do any work so you’ll always know the exact costs right up front. And for pre-qualified buyers we offer no money down and 0% interest financing.

That’s the Greco & Haines promise and we’ve been keeping it for half a century. Why not take us up on it? Contact us today for a free professional consultation.